Newsletter
Product Ops with Techies 15 Live
Watch the 15 minute video
Latest
Newsletter
Meetings that should have been a fire drill
One reader said "This is the most important post I have seen on LinkedIn in quite some time."
Newsletter
Fundamentals of change management
I've done several change management courses over the years and helped many organizations and teams through transformation. The fundamentals of change management are simpler than you think. It's getting them right in execution that's hard! Here is how I would distill a lot of
Newsletter
The best leaders aren’t the loudest
The best leaders aren’t the loudest... they’re the most accountable and humble. 📉 Teams with leaders who lack humility experience higher turnover, lower engagement, and slower innovation. 📈 Leaders who admit mistakes and take responsibility build psychological safety, trust, and stronger team performance. Accountability means owning outcomes. Humility means making
Newsletter
There is a cost to over-prioritizing growth
Greed + product & tech businesses = poopoo
Newsletter
Bro, you can scale with process
“Scrappy” isn't the badge of honour you think it is after a certain point
Newsletter
The cost of anti-education: why dismissing “academic” insights undermines your future
How ignoring “theoretical” frameworks snuffs out real innovation, structured problem-solving, and long-term resilience
Newsletter
Gaming isn't immune to enshittification
Problems of imbalance in value
Newsletter
“Why did you leave that job?”
What happens when the real answer doesn’t fit neatly into a professional script?
Newsletter
Product aphorisms
As you scale teams, impact, and scope, adding new products and features, it's important to remember a few things: 1️⃣ Every feature carries operational debt. When you build something, you’re not just responsible for its launch—you own its lifespan. 2️⃣ No one cares about your feature.
Newsletter
Corporate Espionage vs. Healthy Competition
Competition is inevitable. It drives innovation, keeps us sharp, and ultimately benefits customers. But what happens when the spirit of competition gives way to deception, sabotage, or unethical practices like corporate espionage? Throughout my career, I’ve witnessed unsettling instances of espionage. For example, employees planted by competitors (yes, really,
Newsletter
The Power of Diversity: Building Better Products for Everyone
I've shared before that I believe the systems we create should invite and embrace a diversity of personal identities, ideas, perspectives, and backgrounds. Whether it’s a product, a service, or a process, diversity isn’t just a “nice-to-have”—it’s a critical factor for reducing harm, increasing