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Good design isn’t just useful or beautiful. It’s responsible.
And it isn't charity, either.
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Ethical product creation and data management is more important than ever
Data privacy and security demands are growing in ways many of us didn’t see coming—and can’t always predict. Big Data, AI, ML, and other hot fields bring huge potential, but also huge responsibility. As product managers, designers, engineers, and security pros, we should ask: * ✅ Are we protecting
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❌ Stop normalizing buying and selling people's personal info
I’ve had to go to real lengths to keep my personal phone number off the internet. I don’t want it on sales lists. I don’t want it in databases that exist to make me “reachable.” And yet companies make entire fortunes scraping and selling people's
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Stealing conversations: Consentless outreach is bad business
This is going to rub some (sales) folks the wrong way. Sourcing someone’s personal information and using it to cold call or message them without consent is not just bad etiquette. It’s bad business. It’s also wildly unethical. If you dig through old directories, scrape data from
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Accountability alignment exercises
Get people on the same page
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Product Ops with Techies 15 Live
Watch the 15 minute video
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Meetings that should have been a fire drill
One reader said "This is the most important post I have seen on LinkedIn in quite some time."
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Fundamentals of change management
I've done several change management courses over the years and helped many organizations and teams through transformation. The fundamentals of change management are simpler than you think. It's getting them right in execution that's hard! Here is how I would distill a lot of
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The best leaders aren’t the loudest
The best leaders aren’t the loudest... they’re the most accountable and humble. 📉 Teams with leaders who lack humility experience higher turnover, lower engagement, and slower innovation. 📈 Leaders who admit mistakes and take responsibility build psychological safety, trust, and stronger team performance. Accountability means owning outcomes. Humility means making
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There is a cost to over-prioritizing growth
Greed + product & tech businesses = poopoo
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Bro, you can scale with process
“Scrappy” isn't the badge of honour you think it is after a certain point
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The cost of anti-education: why dismissing “academic” insights undermines your future
How ignoring “theoretical” frameworks snuffs out real innovation, structured problem-solving, and long-term resilience