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I've done several change management courses over the years and helped many organizations and teams through transformation. The fundamentals of change management are simpler than you think. It's getting them right in execution that's hard! Here is how I would distill a lot of
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The best leaders aren’t the loudest... they’re the most accountable and humble. 📉 Teams with leaders who lack humility experience higher turnover, lower engagement, and slower innovation. 📈 Leaders who admit mistakes and take responsibility build psychological safety, trust, and stronger team performance. Accountability means owning outcomes. Humility means making
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Greed + product & tech businesses = poopoo
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“Scrappy” isn't the badge of honour you think it is after a certain point
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How ignoring “theoretical” frameworks snuffs out real innovation, structured problem-solving, and long-term resilience
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Problems of imbalance in value
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What happens when the real answer doesn’t fit neatly into a professional script?
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As you scale teams, impact, and scope, adding new products and features, it's important to remember a few things: 1️⃣ Every feature carries operational debt. When you build something, you’re not just responsible for its launch—you own its lifespan. 2️⃣ No one cares about your feature.
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Competition is inevitable. It drives innovation, keeps us sharp, and ultimately benefits customers. But what happens when the spirit of competition gives way to deception, sabotage, or unethical practices like corporate espionage? Throughout my career, I’ve witnessed unsettling instances of espionage. For example, employees planted by competitors (yes, really,
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I've shared before that I believe the systems we create should invite and embrace a diversity of personal identities, ideas, perspectives, and backgrounds. Whether it’s a product, a service, or a process, diversity isn’t just a “nice-to-have”—it’s a critical factor for reducing harm, increasing
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Empowered is a buzzword, but it takes work, commitment, and support
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They don't have your best interests at heart, so why do you care about them?